Frequently Asked Questions

Our eyewear is 100% handcrafted in Italy. Frame materials, hinges, and lenses are all made in Italy. All are Italian polarized lenses and several of our sunglasses have ZEISS polarized lenses.

Up to 55mm, this is a SMALL size frame , at 56MM-64MM this is a MEDIUM size frame, and above 64mm this is a LARGE size frame.

Before and after use, blow off loose particles first from your lenses and frame, then carefully wipe down the entire eyewear with a soft microfiber cloth.

When not in use, be mindful of storing your eyewear in it's protective case to avoid any kind of damage to the lenses and frame. Lenses are scratch resistant but not scratch-proof, so please treat them with care. The more you protect it, the longer it will protect you!

For a face size of below and up to 4.5”, we suggest a 55mm below (SMALL) size frame.

For a face size of 4.75” to 5.75”, we suggest a 56mm-64mm (MEDIUM) size frame.

For a face size 6”or more, we suggest a 64mm and above (LARGE) size frame.

As for style, you can honestly go with any style. It really just comes down to what size.

Very gently adjust the nose pad arms.

Simply log into your account to check the status of your order.

We understand mistakes happen. You can modify or cancel your order up to an hour after it is placed. After that time, you are able to return or exchange your eyewear in accordance to our return policy here .

Please refer to our return policy here .

Please refer to our exchange policy here .

Simply email us at customercare@carstenboyd.com.